All Systems Operational

About This Site

The statuses on this page represent the generalized status of particular systems or areas. Statuses are partially automated; outage information may not be accurate.

If an update is needed on an active outage, or an official RFO (reason for outage) is required, please get in touch with support by calling 800-585-6454.

Network Services Operational
Network Infrastructure Operational
United Fiber WiFi Mobile App Operational
Wireless Network (United Sky) Operational
Phone Services Operational
Phone Services Operational
Hosted Business Phone Systems Operational
TV Services Operational
TV Service Operational
TV Channels Operational
Customer Services Operational
Customer Support Services Operational
United Fiber Website Operational
Help Center Operational
Billing Portal (Smart Hub) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 12, 2025

No incidents reported today.

Dec 11, 2025

No incidents reported.

Dec 10, 2025
Resolved - The network has recovered and stabilized.
Dec 10, 16:34 CST
Monitoring - We are currently investigating service issues within the Excelsior Springs market. Service may be degraded for some in the area. Issues started occurring at 3:20pm CST. We have identified the issue with an upstream provider. We have put in some mitigating measures to reroute traffic.
Dec 10, 15:49 CST
Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.