United Fiber Status

All Systems Operational

About This Site

The statuses on this page represent the generalized status of particular systems or areas. Statuses are partially automated; outage information may not be accurate.

If an update is needed on an active outage, or an official RFO (reason for outage) is required, please get in touch with support by calling 800-585-6454.

Network Services Operational

Network Infrastructure Operational

United Fiber WiFi Mobile App Operational

Wireless Network (United Sky) Operational

Phone Services Operational

Hosted Business Phone Systems Operational

TV Services Operational

TV Service Operational

TV Channels Operational

Customer Services Operational

Customer Support Services Operational

United Fiber Website Operational

Help Center Operational

Billing Portal (Smart Hub) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 16, 2025

No incidents reported today.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

Outage affecting Maryville Customers

Resolved - This outage is resolved.
Jul 10, 22:04 CDT

Monitoring - Splicing is completed. We are monitoring for any further issues
Jul 10, 21:29 CDT

Update - Crews are finalizing repairs.
Jul 10, 21:00 CDT

Update - Crews are continuing to make repairs.
Jul 10, 19:51 CDT

Identified - The damage has been located, and repairs are underway. Thank you for your patience and understanding.
Jul 10, 18:53 CDT

Update - Crews are still working to narrow down where the damage has occurred. Thank you for your patience and understanding.
Jul 10, 18:07 CDT

Update - We currently have crews in route to determine any damage. We will provide updates as we are made aware.
Jul 10, 17:00 CDT

Investigating - We are aware of an outage affecting customers in Maryville. A fiber crew has been dispatched to investigate the damage. We're sorry for the inconvenience and are working to resolve the issue as soon as possible. Thank you.
Jul 10, 16:32 CDT

Jul 9, 2025

No incidents reported.

Jul 8, 2025

July 8th Maintenance Notice

Completed - The scheduled maintenance has been completed.
Jul 8, 05:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 00:00 CDT

Scheduled - All,

Please be advised of scheduled maintenance for migration upgrades occurring from July 8th , at midnight to 5:00 AM.

Maintenance Details:

Date: July 08, 2025
Time: 12:00 AM to 5:00 AM
Expected Service Impact: Some customers will be down for hours
Services Affected: Internet connectivity
Area: Maryville/Skidmore/Holt/Nodaway

If the outage goes beyond the planned scope of maintenance and times, we will provide routine updates to you, status page (https://status.unitedfiber.com/), and social media (if necessary). An all-clear message will be sent from the on-call NOC Tech upon conclusion.
Jul 2, 17:33 CDT

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

Giga Spire Maintenance

Completed - The scheduled maintenance has been completed.
Jul 2, 19:25 CDT

Update - Edit 2: This has been moved again to June 3-5.
May 27, 14:31 CDT

Update - Edit: This maintenance has been moved one day further in the week, from the 27th - 29th.
May 23, 16:13 CDT

Scheduled - Scheduled Maintenance Notification
We will be performing scheduled maintenance on all Calix GigaSpire routers during the overnight hours of June 3-5, 2025, between 12:00 a.m. and 5:00 a.m. each night. During this time, subscribers may experience a brief internet outage lasting approximately 5 to 10 minutes.
This maintenance is part of our ongoing commitment to providing fast, reliable service. We value your business and thank you for your understanding during this brief maintenance.
May 23, 13:21 CDT