All Systems Operational
About This Site
The statuses on this page represent the generalized status of particular systems or areas. Statuses are partially automated; outage information may not be accurate.
If an update is needed on an active outage, or an official RFO (reason for outage) is required, please get in touch with support by calling 800-585-6454.
Network Services
Operational
Network Infrastructure
Operational
Status of United Fiber network infrastructure (transport, routing, switching, etc.)
Network Upstream Providers
Operational
Status of upstream providers, circuits, and peers.
DNS (domain name system)
Operational
Status of systems running DNS (name resolution)
NTP (Network Time Protocol)
Operational
Status of systems running network time protocol
United Fiber WiFi Mobile App
Operational
United Fiber Blast WiFi mobile application status for iOS and Android.
Wireless Network (United Sky)
Operational
Phone Services
Operational
Phone Upstream Providers
Operational
Status of the upstream providers that transport United Fibers phone services.
Hosted Business PBX Systems
Operational
Status of hosted business phone systems
TV Services
Operational
TV Channels
Operational
United Fiber TV Application
Operational
TV Service Upstream Providers
Operational
Bandwidth Testing
Operational
Speedtest.net Server - Savannah, MO
Operational
Status of the Ookla Speedtest.net Server in Savannah, Missouri
Speedtest.net Server - Excelsior Springs, MO
Operational
Status of the Ookla Speedtest.net server in Excelsior Springs, MO
United Fiber Website
Operational
Website Status: unitedfiber.com
Billing Portal (Smart Hub)
Operational
This platform is used for billing, service area mapping, and account management.
Customer Support Services
Operational
Status of the services to reach United Fiber support via phone, chat, email, etc.
Help Center
Operational
help.unitedfiber.com This is the help center used to host knowledge base support articles.
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance