United Fiber Status

All Systems Operational

About This Site

The statuses on this page represent the generalized status of particular systems or areas. Statuses are partially automated; outage information may not be accurate.

If an update is needed on an active outage, or an official RFO (reason for outage) is required, please get in touch with support by calling 800-585-6454.

Network Services Operational

Network Infrastructure Operational

Network Upstream Providers Operational

DNS (domain name system) Operational

NTP (Network Time Protocol) Operational

United Fiber WiFi Mobile App Operational

Wireless Network (United Sky) Operational

Phone Services Operational

Phone Upstream Providers Operational

Hosted Business PBX Systems Operational

TV Services Operational

TV Channels Operational

United Fiber TV Application Operational

TV Service Upstream Providers Operational

Bandwidth Testing Operational

Speedtest.net Server - Savannah, MO Operational

Speedtest.net Server - Excelsior Springs, MO Operational

United Fiber Website Operational

Billing Portal (Smart Hub) Operational

Customer Support Services Operational

Help Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 26, 2024

No incidents reported today.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

United Fiber - Planned Maintenance - Upgrade To Network Equipment - 21JULY2024

Resolved - Maintenance complete.
Jul 21, 06:02 CDT

Update - We are beginning the maintenance now.

While we don't anticipate extended disruptions, brief outages may occur throughout the maintenance window.
During the maintenance window, you may experience temporary interruptions to the following services:
-Internet connectivity
-Voice services
-Video services

Please note that point-to-point circuits should not be affected.
Jul 21, 02:00 CDT

Investigating - Dear Valued Customer,
In our ongoing commitment to provide you with fast and reliable services, United Fiber is excited to announce a planned upgrade to our network equipment.

This enhancement is scheduled as follows:
-Start date: July 21st
-Start time: 2:00 am
-End time: 6:00 am
-Expected service impact window:
-Start: 2:00 am
-End: 4:00 am

While we don't anticipate extended disruptions, brief outages may occur throughout the maintenance window.
During the maintenance window, you may experience temporary interruptions to the following services:
-Internet connectivity
-Voice services
-Video services

Please note that point-to-point circuits should not be affected.

We appreciate your patience and understanding as we work to bring you a more robust and reliable network. If you have any questions or concerns, our dedicated support team is here to assist you.
Thank you for your continued trust and support.

Kind regards,
United Fiber
800.585.6454
Jul 19, 16:34 CDT

Jul 20, 2024

No incidents reported.

Jul 19, 2024

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.