All Systems Operational

About This Site

The statuses on this page represent the generalized status of particular systems or areas. Statuses are partially automated; outage information may not be accurate.

If an update is needed on an active outage, or an official RFO (reason for outage) is required, please get in touch with support by calling 800-585-6454.

Network Services Operational
Network Infrastructure ? Operational
United Fiber WiFi Mobile App ? Operational
Wireless Network (United Sky) Operational
Phone Services Operational
Phone Services ? Operational
Hosted Business Phone Systems ? Operational
TV Services Operational
TV Service ? Operational
TV Channels ? Operational
Customer Services Operational
Customer Support Services ? Operational
United Fiber Website ? Operational
Help Center ? Operational
Billing Portal (Smart Hub) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 16, 2025

No incidents reported today.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
Resolved - This outage is resolved.
Jul 10, 22:04 CDT
Monitoring - Splicing is completed. We are monitoring for any further issues
Jul 10, 21:29 CDT
Update - Crews are finalizing repairs.
Jul 10, 21:00 CDT
Update - Crews are continuing to make repairs.
Jul 10, 19:51 CDT
Identified - The damage has been located, and repairs are underway. Thank you for your patience and understanding.
Jul 10, 18:53 CDT
Update - Crews are still working to narrow down where the damage has occurred. Thank you for your patience and understanding.
Jul 10, 18:07 CDT
Update - We currently have crews in route to determine any damage. We will provide updates as we are made aware.
Jul 10, 17:00 CDT
Investigating - We are aware of an outage affecting customers in Maryville. A fiber crew has been dispatched to investigate the damage. We're sorry for the inconvenience and are working to resolve the issue as soon as possible. Thank you.
Jul 10, 16:32 CDT
Jul 9, 2025

No incidents reported.

Jul 8, 2025
Completed - The scheduled maintenance has been completed.
Jul 8, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 00:00 CDT
Scheduled - All,


Please be advised of scheduled maintenance for migration upgrades occurring from July 8th , at midnight to 5:00 AM.

Maintenance Details:

Date: July 08, 2025
Time: 12:00 AM to 5:00 AM
Expected Service Impact: Some customers will be down for hours
Services Affected: Internet connectivity
Area: Maryville/Skidmore/Holt/Nodaway


If the outage goes beyond the planned scope of maintenance and times, we will provide routine updates to you, status page (https://status.unitedfiber.com/), and social media (if necessary). An all-clear message will be sent from the on-call NOC Tech upon conclusion.

Jul 2, 17:33 CDT
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
Completed - The scheduled maintenance has been completed.
Jul 2, 19:25 CDT
Update - Edit 2: This has been moved again to June 3-5.
May 27, 14:31 CDT
Update - Edit: This maintenance has been moved one day further in the week, from the 27th - 29th.
May 23, 16:13 CDT
Scheduled - Scheduled Maintenance Notification
We will be performing scheduled maintenance on all Calix GigaSpire routers during the overnight hours of June 3-5, 2025, between 12:00 a.m. and 5:00 a.m. each night. During this time, subscribers may experience a brief internet outage lasting approximately 5 to 10 minutes.
This maintenance is part of our ongoing commitment to providing fast, reliable service. We value your business and thank you for your understanding during this brief maintenance.

May 23, 13:21 CDT