United Fiber Status

All Systems Operational

About This Site

The statuses on this page represent the generalized status of particular systems or areas. Statuses are partially automated; outage information may not be accurate.

If an update is needed on an active outage, or an official RFO (reason for outage) is required, please get in touch with support by calling 800-585-6454.

Network Services Operational

Network Infrastructure Operational

United Fiber WiFi Mobile App Operational

Wireless Network (United Sky) Operational

Phone Services Operational

Hosted Business Phone Systems Operational

TV Services Operational

TV Service Operational

TV Channels Operational

Customer Services Operational

Customer Support Services Operational

United Fiber Website Operational

Help Center Operational

Billing Portal (Smart Hub) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 11, 2026

No incidents reported today.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

Fiber Damage - Service Outage – Maryville, MO (Business Highway 71 Area)

Resolved - Emergency repairs to the damaged fiber infrastructure have been completed, and service has been restored to customers as of 2:00 PM.

We appreciate your patience and understanding while our Field Operations team completed the necessary repairs to restore service. If you are still experiencing any issues, please reboot your equipment. If problems persist, please contact our Technical Support team for further assistance at 800.585.6454.
Jul 9, 14:18 CDT

Identified - Service Outage – Maryville, MO (Business Highway 71 Area)

Our Field Operations team is currently performing emergency repairs to damaged fiber infrastructure affecting customers in the Business Highway 71 area of Maryville, MO. Service has been temporarily interrupted while crews complete the necessary work to restore network connectivity.

* Affected Area: Business Highway 71, Maryville, MO
* Outage Start: Approximately 11:19 AM
* Estimated Time of Restoration (ETR): 11:39 AM

Crews are actively working to complete repairs and restore service as quickly and safely as possible. We appreciate your patience and understanding and will provide additional updates as they become available.
Jul 9, 11:55 CDT

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

Lexington Maintenance

Completed - The scheduled maintenance has been completed.
Jul 2, 03:05 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 00:00 CDT

Scheduled - We will be doing scheduled maintenance in the Lexington area during this time. This maintenance only affects customers in the Lexington area.
Jul 2, 00:00 CDT

Jul 1, 2026

St. Joseph Outage

Resolved - This incident has been resolved.
Jul 1, 11:36 CDT

Investigating - We are currently investigating an outage in the St. Joseph area around Riverside, East US Hwy 169, and Deer Park. We are aware of the situation.
Jul 1, 08:26 CDT

St. Joseph/Stonecrest Emergency Maintenance

Completed - The scheduled maintenance has been completed.
Jul 1, 05:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 00:00 CDT

Scheduled - We will be performing emergency maintenance in St. Joseph in the Stonecrest area during this time.
Jun 30, 12:33 CDT

Jun 30, 2026

Richmond Emergency Maintenance

Completed - The scheduled maintenance has been completed.
Jun 30, 03:10 CDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 30, 03:10 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 00:00 CDT

Scheduled - We are performing emergency maintenance in the Richmond area.
Jun 29, 12:51 CDT

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.