United Fiber Status

All Systems Operational

About This Site

The statuses on this page represent the generalized status of particular systems or areas. Statuses are partially automated; outage information may not be accurate.

If an update is needed on an active outage, or an official RFO (reason for outage) is required, please get in touch with support by calling 800-585-6454.

Network Services Operational

Network Infrastructure Operational

United Fiber WiFi Mobile App Operational

Wireless Network (United Sky) Operational

Phone Services Operational

Hosted Business Phone Systems Operational

TV Services Operational

TV Service Operational

TV Channels Operational

Customer Services Operational

Customer Support Services Operational

United Fiber Website Operational

Help Center Operational

Billing Portal (Smart Hub) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 23, 2025

No incidents reported today.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

Excelsior Springs Service Area - 14MAR2025

Resolved - Full network restoration occured at approximately 1150AM. Hands off at 12PM - all services have seen a complete recovery.
Mar 14, 15:00 CDT

Update - A majority of network traffic has been migrated to alternate links. We're seeing traffic nearing a normal load. Network Operations continues to swing over traffic in order to fully restore all service. Once completed, we'll monitor performace. We'll continue to provide updates as soon as they are availalbe.
Mar 14, 11:54 CDT

Update - We are continuing to work on a fix for this issue.
Mar 14, 10:33 CDT

Identified - Fiber services to Excelsior Springs service area is experiencing a service degredation and/or outage at this time. Network Operations team has identified to the issue and is working on steps to mitigate the issue to fully restore service.
Mar 14, 09:09 CDT

Mar 13, 2025

No incidents reported.

Mar 12, 2025

TV Channel Outage - 12MAR

Resolved - This has been resolved, and the channels are properly working.
Mar 12, 16:51 CDT

Identified - United Fiber is experiencing a channel outage due to an upstream provider. Various channels may intermittently be unavailable or degraded as we work to resolve the issue.
Mar 12, 15:00 CDT

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.