We have seen connection be restored on the secondary link. All services should be restored at this time.
Posted May 20, 2026 - 18:53 CDT
Update
We are continuing to monitor for any further issues.
Posted May 20, 2026 - 18:51 CDT
Monitoring
Upstream provider has confirmed an outage, we are moving over to a secondary link to restore connectivity.
Posted May 20, 2026 - 17:34 CDT
Update
Upstream provider has confirmed an outage, we are moving over to a secondary link to restore connectivity.
Posted May 20, 2026 - 17:18 CDT
Update
We are continuing to investigate this issue.
Posted May 20, 2026 - 17:17 CDT
Investigating
We have identified an issue in our southern territory, we are currently looking into this and will update when we have more information.
Posted May 20, 2026 - 16:40 CDT
This incident affected: Phone Services (Phone Services, Hosted Business Phone Systems) and Network Services (Network Infrastructure, United Fiber WiFi Mobile App, Wireless Network (United Sky)).